Etiquette Consulting Inc

Tools to help you avoid Social Faux Pas

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Jules Hirst, Etiquette Expert

Etiquette Expert Jules Hirst gives Gratuity Etiquette advice on CBS2 News

Excited to be On CBS2 News dis­cussing #Gra­tu­ity #Eti­quette: When is 2 bucks not enough and $20 too much? Price­less advice on when, who and how much to tip.

Posted by Jules Mar­tinez Hirst on Mon­day, July 20, 2015

Even The Well-Educated Need Etiquette Lessons

Don’t let this hap­pen to you. Here is a video of a self pro­claimed “well-educated” woman get­ting into an argu­ment with a Metro North Conductor.

The woman boarded the New York bound train last week in West­port, and was appar­ently speak­ing loudly on her cell phone and using pro­fan­ity. When the con­duc­tor asked her to stop using pro­fane lan­guage, the woman replied, “I was not curs­ing. Excuse me, do you know what schools I’ve been to and how well-educated I am?”

Here are a few train eti­quette tips for you to keep in mind the next time you ride the rails to your next destination.

  • Don’t sit in a seat that was not assigned to you. If it is open seat­ing then pick your seat and do not put your things on the seat next to you.
  • If using your cell phone every­one does not need to hear your con­ver­sa­tion and do not use profanity
  • Avoid eat­ing smelly foods
  • Par­ents con­trol your children
  • Clean up after your­self. Weather in the bath­room, din­ing car or your seat always put your trash in the trash can.

Remem­ber Eti­quette is mak­ing other peo­ple feel comfortable.

Airline Etiquette ~ F-16’s escort a United Airline’s flight

Air­line eti­quette don’t leave home with­out it. Sun­day evening a Ghana bound flight was escorted back to Dulles Inter­na­tional Air­port escorted by U.S. Air Force F-16 fighter jets after an argu­ment broke out. Appar­ently, a pas­sen­ger reclined his seat and was a lit­tle too close for com­fort to the pas­sen­ger behind him. Instead of ask­ing the reclin­ing pas­sen­ger to move his seat for­ward, he decided to take mat­ters into his own hands by strik­ing the reclin­ing passenger.

Hit­ting some­one is NEVER the answer espe­cially when you are thou­sands of miles in the air. Here are a few air­line eti­quette tips to keep in mind before, dur­ing and after your flight:


  • Do not linger in the aisle. Find your seat and take it.
  • If you are putting a coat in the over­head bin, put it on top of your suit­case. By doing this, you are leav­ing room for other people.
  • Store your items in the over­head clos­est to your seat. If you use one near the front, then peo­ple behind you will have to wait to exit until you retrieve your belongings.

In Flight:

  • Do not force your con­ver­sa­tion on the per­son sit­ting next to you.
  • Do not grab the seat in front of you when you are get­ting up.
  • Do not kick the seat in front of you. Par­ents should watch their chil­dren to make sure they do not do this.
  • If you are wear­ing head­phones, make sure you are the only one who can hear.
  • Don’t hog up the arm rests. Choose one.
  • When reclin­ing your seat — yes, you do have the right to recline your seat how­ever, if you see the per­son behind you is tall, you may not want to recline all the way back to leave them some space. As I men­tioned, it is your right, but I am sure the per­son behind you would appre­ci­ate it.
  • When using the bath­rooms remem­ber they are not a dress­ing room or a makeup station.

Leav­ing the Flight:

  • Wait your turn. Do not be the first to get out of your seat unless you are in the first few rows.
  • If some­one is fac­ing a tight con­nec­tion, let them off first.
  • If some­one needs help col­lect­ing their items from the over­head, help them.

Prac­tic­ing a lit­tle civil­ity will ensure that we all fly the friendly skies.

Business Etiquette for Women Traveling Abroad

Here is a great arti­cle by: Rogue Par­rish, Demand Media writ­ten for USA Today I thought you would enjoy.


Women busi­ness trav­el­ers should wear a high-quality dress or skirted suit in a solid color, as Jeanette S. Mar­tin and Lil­lian H. Chaney rec­om­mend in “Global Busi­ness Eti­quette: A Guide To Inter­na­tional Com­mu­ni­ca­tion And Cus­toms.” Ann Sabath in “Inter­na­tional Busi­ness Eti­quette: Europe” notes the impor­tance of chic clothes and makeup in France; going for a tai­lored look in Aus­tria; min­i­mal acces­sories in Den­mark; and wear­ing dark col­ors in Germany.

What to Avoid

When plan­ning your wardrobe, avoid pantsuits, very high heels or boots and cos­tume jew­elry. “Global Busi­ness Eti­quette” notes that business-casual attire, although pop­u­lar in the 1990s, pre­sented “spe­cial prob­lems for women,” par­tic­u­larly those want­ing to advance to man­age­ment, where they are less likely to be taken seri­ously. John T. Mol­loy, author of “New Women’s Dress for Suc­cess,” rec­om­mends that women pur­chase expen­sive business-casual attire in a tra­di­tional style, to avoid los­ing author­ity with col­leagues and new acquaintances.


South­east Asian coun­tries with high heat and humid­ity dic­tate the wear­ing of nat­ural fab­rics, while con­ser­v­a­tive dresses and suits rule the day in Japan, Hong Kong and Korea. In Arab coun­tries, women should wear loose-fitting dresses that cover the arms. Mar­tin and Chaney note that in Africa, dress is some­what more for­mal in the English-speaking coun­tries and less for­mal in nations where French is the busi­ness lan­guage. Busi­ness attire is exec­u­tive casual in Aus­tralia and New Zealand, though more relaxed in the South­ern Hemi­sphere sum­mer. Use high-end fash­ion for vis­its to South America.


If you plan to visit churches, mosques or tem­ples as part of your busi­ness itin­er­ary or dur­ing your free time, bring scarves, blouses that cover the upper arms and closed-toe shoes. Global Busi­ness Eti­quette rec­om­mends that when vis­it­ing Europe, you should bring good jew­elry; before vis­it­ing an area with public-safety issues, how­ever, leave jew­elry home to avoid attract­ing crim­i­nal attention.

Expert Insight

The more women inter­act with peo­ple and col­leagues in host nations, “the more they will increase their knowl­edge” of appro­pri­ate norms and behav­iors, note Mar­tin and Chaney, who also men­tion that in some locales women in busi­ness have a curios­ity fac­tor and “can gain access to higher-level man­agers more eas­ily than men.” It also helps to net­work with men­tors and expa­tri­ates, who can guide you in the many nuances of local busi­ness etiquette.


Ann Sabath notes that busi­ness eti­quette for women may change depend­ing on the local view of women in posi­tions of busi­ness author­ity. In the Czech Repub­lic, where few women are in decision-making roles, you will win accep­tance with con­ser­v­a­tive dress and behav­ior. In Den­mark, by con­trast, women can feel free to ini­ti­ate meet­ings and social engage­ments with men. Sim­i­larly, women in China are likely to be accepted on equal terms, accord­ing to the U.S. Depart­ment of Commerce’s site. Britain lies some­where in the mid­dle. British men may cling to tra­di­tional atti­tudes about women and roles, so don’t be defen­sive if you are addressed as “deary,” “love” or “darling.”

Etiquette Tip ~ Airline etiquette

As we head into spring break and sum­mer shortly after now is a per­fect time to go over air­line eti­quette. Here is a great arti­cle from the Wall Streeet Journal.

So Who Gets the Arm­rest?
Ethics and Eti­quette for Bad Behav­ior, Boors and Stinky Food In Coach at 30,000 Feet


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