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Protocol 411

Tools to help you avoid Social Faux Pas

In a world where image is everything, you must make your brand stand out in order to attain your goals.

Jules Hirst, Etiquette Expert

Even The Well-Educated Need Etiquette Lessons

Don’t let this happen to you. Here is a video of a self proclaimed “well-educated” woman getting into an argument with a Metro North Conductor.

The woman boarded the New York bound train last week in Westport, and was apparently speaking loudly on her cell phone and using profanity. When the conductor asked her to stop using profane language, the woman replied, “I was not cursing. Excuse me, do you know what schools I’ve been to and how well-educated I am?”

Here are a few train etiquette tips for you to keep in mind the next time you ride the rails to your next destination.

  • Don’t sit in a seat that was not assigned to you.  If it is open seating then pick your seat and do not put your things on the seat next to you.
  • If using your cell phone everyone does not need to hear your conversation and do not use profanity
  • Avoid eating smelly foods
  • Parents control your children
  • Clean up after yourself.  Weather in the bathroom, dining car or your seat always put your trash in the trash can.

Remember Etiquette is making other people feel comfortable.

 

 

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Airline Etiquette ~ F-16′s escort a United Airline’s flight

Airline etiquette don’t leave home without it. Sunday evening a Ghana bound flight was escorted back to Dulles International Airport escorted by U.S. Air Force F-16 fighter jets after an argument broke out. Apparently, a passenger reclined his seat and was a little too close for comfort to the passenger behind him. Instead of asking the reclining passenger to move his seat forward, he decided to take matters into his own hands by striking the reclining passenger.

Hitting someone is NEVER the answer especially when you are thousands of miles in the air. Here are a few airline etiquette tips to keep in mind before, during and after your flight:

Boarding:

  • Do not linger in the aisle. Find your seat and take it.
  • If you are putting a coat in the overhead bin, put it on top of your suitcase. By doing this, you are leaving room for other people.
  • Store your items in the overhead closest to your seat. If you use one near the front, then people behind you will have to wait to exit until you retrieve your belongings.

In Flight:

  • Do not force your conversation on the person sitting next to you.
  • Do not grab the seat in front of you when you are getting up.
  • Do not kick the seat in front of you. Parents should watch their children to make sure they do not do this.
  • If you are wearing headphones, make sure you are the only one who can hear.
  • Don’t hog up the arm rests. Choose one.
  • When reclining your seat — yes, you do have the right to recline your seat however, if you see the person behind you is tall, you may not want to recline all the way back to leave them some space. As I mentioned, it is your right, but I am sure the person behind you would appreciate it.
  • When using the bathrooms remember they are not a dressing room or a makeup station.

Leaving the Flight:

  • Wait your turn. Do not be the first to get out of your seat unless you are in the first few rows.
  • If someone is facing a tight connection, let them off first.
  • If someone needs help collecting their items from the overhead, help them.

Practicing a little civility will ensure that we all fly the friendly skies.

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Business Etiquette for Women Traveling Abroad

Here is a great article by: Rogue Parrish, Demand Media written for USA Today I thought you would enjoy.

Wardrobe

Women business travelers should wear a high-quality dress or skirted suit in a solid color, as Jeanette S. Martin and Lillian H. Chaney recommend in “Global Business Etiquette: A Guide To International Communication And Customs.” Ann Sabath in “International Business Etiquette: Europe” notes the importance of chic clothes and makeup in France; going for a tailored look in Austria; minimal accessories in Denmark; and wearing dark colors in Germany.

What to Avoid

When planning your wardrobe, avoid pantsuits, very high heels or boots and costume jewelry. “Global Business Etiquette” notes that business-casual attire, although popular in the 1990s, presented “special problems for women,” particularly those wanting to advance to management, where they are less likely to be taken seriously. John T. Molloy, author of “New Women’s Dress for Success,” recommends that women purchase expensive business-casual attire in a traditional style, to avoid losing authority with colleagues and new acquaintances.

Geography

Southeast Asian countries with high heat and humidity dictate the wearing of natural fabrics, while conservative dresses and suits rule the day in Japan, Hong Kong and Korea. In Arab countries, women should wear loose-fitting dresses that cover the arms. Martin and Chaney note that in Africa, dress is somewhat more formal in the English-speaking countries and less formal in nations where French is the business language. Business attire is executive casual in Australia and New Zealand, though more relaxed in the Southern Hemisphere summer. Use high-end fashion for visits to South America.

Preparation

If you plan to visit churches, mosques or temples as part of your business itinerary or during your free time, bring scarves, blouses that cover the upper arms and closed-toe shoes. Global Business Etiquette recommends that when visiting Europe, you should bring good jewelry; before visiting an area with public-safety issues, however, leave jewelry home to avoid attracting criminal attention.

Expert Insight

The more women interact with people and colleagues in host nations, “the more they will increase their knowledge” of appropriate norms and behaviors, note Martin and Chaney, who also mention that in some locales women in business have a curiosity factor and “can gain access to higher-level managers more easily than men.” It also helps to network with mentors and expatriates, who can guide you in the many nuances of local business etiquette.

Considerations

Ann Sabath notes that business etiquette for women may change depending on the local view of women in positions of business authority. In the Czech Republic, where few women are in decision-making roles, you will win acceptance with conservative dress and behavior. In Denmark, by contrast, women can feel free to initiate meetings and social engagements with men. Similarly, women in China are likely to be accepted on equal terms, according to the U.S. Department of Commerce’s BuyUSA.gov site. Britain lies somewhere in the middle. British men may cling to traditional attitudes about women and roles, so don’t be defensive if you are addressed as “deary,” “love” or “darling.”

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Tipping while traveling even in a bad economy

With the Holidays around the corner many of us will be traveling to spend holidays with love ones.  In an effort to keep finances under control I have been asked ” Do we have to tip the housekeeper?, Do we have to tip the valet? What about the porter?  You get the idea. 

The answer is yes.  We must remember most service provider jobs wages are generally low and count on tips.  Here is a video of my appearance on the Smart Show with Henry Dittman discussing Tipping Etiquette.  Although The Smart Show is geared towards Business Travelers, the etiquette rules do not change.

 

 

Jul Hirst is an etiquette instructor based in Los Angeles, who believes it is never too late to make a lasting impression.  She teaches classes for children, teens and adults.  She is President of For A Jul Productions, a wedding and event planning company.  Learn more at www.Forajulproductions.com.  She also is head of Hearts For The City, a non-profit organization teaching etiquette and social skills to underprivileged children, foster children and people re-entering the workforce.

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