Etiquette Consulting Inc

Tools to help you avoid Social Faux Pas

In a world where image is everything, you must make your brand stand out in order to attain your goals.

Jules Hirst, Etiquette Expert

A big THANK YOU to our heroes this Veterans Day

Veterans Day_CourageWith today being Vet­er­ans Day, we need to take a moment to pay our respects to all the cur­rent and for­mer mem­bers of the armed forces. These heroes have taken time away from their fam­i­lies to pro­tect the free­doms we enjoy each and every day.

Vet­er­ans Day began as Armistice Day and was a day to honor those who fought in World War I. It was called Armistice Day because it rec­og­nized the anniver­sary of the armistice that brought an end to World War I on Novem­ber 11, 1918. It was later changed to Vet­er­ans Day in 1954 because the armed forces had been through World War II and the con­flict in Korea and the gov­ern­ment wanted to make sure to honor these heroes as well.

So, spend a minute and be thank­ful that these heroes have sac­ri­ficed so much for all of us.

God Bless and God Bless America.

Trick or Treat Etiquette

Trick or Treat Etiquette Hal­loween is an evening  when a  child can dress up and be  who­ever they  want, but no mat­ter who  your child wants to  be don’t for­get  to take your trick or treat  eti­quette with you.  Here is a list of Do’s  and Don’ts to remember:

For Givers:

If you are plan­ning on giv­ing out candy do leave your porch light on.  Leav­ing the light on sig­ni­fies that you are in the trick-or-treat business.

Giv­ing out fruit, box of raisins or home­made treats, although done with the best inten­tions, is not a good idea.  Par­ents are more than likely to throw away any­thing that is hand­made and/or open, plus kids are there for candy.

Trick or Treaters:

Only go to the homes with the porch light on.  Knock or ring the door­bell once and stand back.

Do say trick or treat.  Unless your cos­tume is deer in the head­lights, don’t stand there with your bag open with a blank stare.

Only take one to two pieces of candy and remem­ber to say “thank you” and never say “I don’t like that”.

Stay on the side­walk and off the grass and flowerbeds.

If you still don’t have a cos­tume Here are some ideas for no-sew Hal­loween costumes.

If you are the host­ess with most­ess tonight here are some ideas for easy Hal­loween treats

Don’t let poor eti­quette take away the fun on this All Hal­lows Eve.

Business Introductions: Who You Know

Business IntroductionsSuc­cess often boils down to who you know instead of what you know. In busi­ness, who you know are the con­tacts you make dur­ing your career and these con­tacts can be made in var­i­ous ways. Whether it is at an inter­view, a busi­ness meet­ing, a net­work­ing func­tion or even the super­mar­ket check­out lane, the intro­duc­tion cre­ates a last­ing impres­sion with the con­tact that can help open doors for you.

Proper busi­ness eti­quette for an intro­duc­tion is made up of four fun­da­men­tal skills.

  • Stand­ing Up
  • Smil­ing
  • Eye con­tact
  • Firm Hand­shake

When meet­ing some­one it is impor­tant to stand up. Ris­ing from the con­fer­ence table, your desk or the table at the restau­rant shows that you respect the other per­son and puts you on equal foot­ing for the begin­ning of your relationship.

Remem­ber that the intro­duc­tion is the first impres­sion the other per­son has of you, so you should always be smil­ing. Smil­ing presents a pos­i­tive image and atti­tude and fail­ing to smile can lead the other per­son to think you are unin­ter­ested in them.

Eye con­tact is another key com­po­nent of the intro­duc­tion. By mak­ing eye con­tact, you are focused on the other per­son and show them that you are interested.

A firm hand­shake is essen­tial to a pos­i­tive intro­duc­tion. It shows you are pro­fes­sional and con­fi­dent. To per­form a proper hand­shake, you should fit your hand into theirs to where the web­bing between your thumb and fore­fin­ger meet. Squeeze firmly and shake once or twice. If you have clammy hands, it is ok to sneak in a quick wipe to dry your hand before the hand­shake“ no one likes shak­ing a moist hand. You do not want your hand­shake to be too firm, demon­strates over­con­fi­dence, or too weak, demon­strates nervousness.

It is proper busi­ness eti­quette to make your own intro­duc­tions if no one is intro­duc­ing you. Do not be overly aggres­sive or too shy good a rule of thumb is to approach the per­son or group, hold out your hand, say hello and give your name, com­pany and title. This addi­tional infor­ma­tion will help break the ice and help jump start the conversation.

After being intro­duced, con­tinue to use the person’s title (Mr., Dr., Pro­fes­sor, etc) until that per­son says oth­er­wise. Most peo­ple strug­gle with remem­ber­ing names, so by remem­ber­ing it, you are show­ing that per­son how impor­tant they are. Use what­ever mem­ory trick works for you to remem­ber the person’s name and then, if nec­es­sary, write it down after­wards. If you do for­get a name, it is ok to ask them to repeat it, but be apolo­getic and make a bet­ter attempt to remem­ber it the next time.

When you are mak­ing the intro­duc­tions, busi­ness eti­quette says

  • The most pow­er­ful per­son should be intro­duced first
  • Fol­low that with your clients, high level exec­u­tives, or spe­cial guests
  • Always use the person’s title when intro­duc­ing them

Fol­low­ing these steps will help all of your intro­duc­tions turn out pos­i­tively and as your busi­ness rolodex grows with con­tacts so will the oppor­tu­ni­ties for you to move up the cor­po­rate lad­der or land your dream job. Remem­ber it’s all about who you know.

Jules Hirst is a sought after speaker and a rec­og­nized eti­quette coach.
She con­ducts lec­tures, work­shops, sem­i­nars and webi­nars in busi­ness, social & wed­ding eti­quette. Jules co-author Power of Civil­ity where she shares strate­gies and tools for build­ing an excep­tional pro­fes­sional image.

Jules can be reached at: or 310−425−3160

“The hard­est job kids face today is learn­ing good man­ners with­out see­ing any.”

Fred Astaire

The more your chil­dren see and hear you using good man­ners the eas­ier they will pick it up.

German Manners Watchdog Says Kissing at Work Is Form of ‘Terrorism’

Workplace RomanceA Ger­man man­ners watch­dog was call­ing Thurs­day for a total ban on work col­leagues kiss­ing one another in the office, say­ing that the peck on the cheek is a form of “terrorism.”

The Knigge Soci­ety — Knigge trans­lates as eti­quette or cor­rect behav­iour — says the prac­tice has flour­ished in offices around Ger­many in recent years, with women kiss­ing women and men kiss­ing women, some­times even twice in the way of the French.

It says it has received wor­ried calls from Berlin, Munich and Dus­sel­dorf over recent months about what to do if some­one should attempt to kiss them in greeting.

Hans-Michael Klein, the chair­man of the group, said, “This is valid imme­di­ately. There should be no kiss­ing, at least not in the office.”

Klein explained, “The sus­pi­cion for many remains that there is, or may be, an erotic com­po­nent to the kiss­ing. Kiss­ing sim­ply gets on the nerves of many at work. It is a form of ter­ror. In busi­ness the hand­shake is con­sid­ered the cor­rect greet­ing rit­ual. Stand apart from one another approx­i­mately 60cm [24in] and shake.”

Any closer, he said, would be cross­ing over a “socially defined dis­tance zone.”

Klein added that, while he had respect for the French habit, and the Russ­ian one of men kiss­ing men, this was not the Ger­man way. He added that it was an affec­ta­tion of the so-called Schickim­icki set — the in-crowd.

Pub­lished August 10, 2011| NewsCore
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