Etiquette Consulting Inc

Tools to help you avoid Social Faux Pas

In a world where image is everything, you must make your brand stand out in order to attain your goals.

Jules Hirst, Etiquette Expert

National Etiquette & The power of Civility

May 7 – May 12 is nation­ally known as National Eti­quette Week, a week of bring­ing aware­ness in all areas of eti­quette from the board­room to the classroom.
In honor of National Eti­quette Week, we are doing our part in pro­mot­ing gra­cious­ness & civil­ity. Pur­chase a copy of the Power of Civil­ity this week for only $17.99 reg­u­larly $24.00

The Power of CivilityThe Power of Civil­ity is packed with thought-provoking per­spec­tives on what civil­ity really means, as well as prac­ti­cal solu­tions for incor­po­rat­ing civil­ity best prac­tices into your work and life. In this com­pre­hen­sive book, eigh­teen top civil­ity and eti­quette pro­fes­sion­als go beyond the typ­i­cal “please and thank you” con­ver­sa­tions about civil­ity and chal­lenge you to think about your per­sonal stan­dards, account­abil­ity, val­ues, and what it means to be com­mit­ted to choos­ing civil­ity, whether at home, at work, in your com­mu­nity, or in pub­lic — at home and abroad.

This book pro­vides the tools you need to boost your social intel­li­gence and build your cul­tural com­pe­tence, giv­ing you the con­fi­dence and poise to go any­where and be wel­comed as a car­ing and con­sid­er­ate cit­i­zen of the world. Dis­cover the power of civility!

The Power of Civil­ity Table of Con­tents
The Power of One
Choos­ing Civil­ity
By Lew Bayer

Civil­ity Begins at Home
By Deb­o­rah King, AICI CIP

Pub­lic Civil­ity
The Case for Face-to-Face Com­mu­ni­ca­tion
By Deb­o­rah McGrath

Stand Out — Don’t Stick Out

Per­sonal Account­abil­ity and Civil Busi­ness Essen­tials
By Tiffany Nielsen

The Power of Lead­er­ship Civil­ity
Lead­ing by Exam­ple
By Laura Barclay

Build­ing an Excep­tional Pro­fes­sional Image
Six Keys to Suc­cess
By Jules Hirst

Lunch Box Civil­ity
A Tool for Lead­ers
By Pene­lope Paik

Develop Your Per­sonal Brand and Power it with Civil­ity
By Yas­min Anderson-Smith, MCRP, AICI CIPCPBS

Net­work­ing with Civil­ity
The Ulti­mate Busi­ness Tool
By Cheryl Walker-Robertson

Nav­i­gat­ing the Social and Psy­cho­log­i­cal Com­plex­i­ties of Inci­vil­ity
By Suzanne Zazu­lak Pedro

Civil­ity — Mak­ing it a Lifestyle
By Cindy Ann Peter­son, AICI FLC

To Say or Not to Say, That is the Ques­tion
Polit­i­cal Civil­ity – The Real­ity Show
By Shelby Scarborough

Civil­ity Com­mu­ni­cates Con­fi­dence
Five Traits that Pave the Way to Suc­cess
By Tara Crawford

Civil­ity on Cam­pus
How to Get an “A” in Con­duct
By Denise F. Pietzsch

Uncov­er­ing Dia­monds
The Chal­lenge of Inter­gen­er­a­tional Civil­ity
By Pat Walker Locke, AICI FLCCPC

Din­ing with Civil­ity
Man­ners Mat­ter at the Table
By Non­nie Cameron Owens

for Mutual Respect
A Booster Shot for Civil­ity in Health­care
By Suzanne Nourse, CEPC

Cul­tural Con­sid­er­a­tions and Civil­ity
How to Get Along as You Get Around
By Anita Shower

Pur­chase you copy today for only $17.99 and free shipping.

10 Tips on How to “Talk Politics” When There is No Escaping it!

Politics in the Workplace

We should all know we never speak about “Pol­i­tics” at the din­ner table, at a gath­er­ing with fam­ily or friends, the office, but what are you to do when there is no escap­ing it. Here are 10 tips writ­ten by Diane Gotts­man of The Pro­to­col School of Texas.

1.  Allow the other per­son to state his or her opin­ion - Don’t inter­rupt – allow oth­ers to make their feel­ings heard.

2. Ask ques­tions – Even if you dis­agree with the com­ments of oth­ers, show respect by ask­ing per­ti­nent ques­tions. You may be sur­prised to learn some­thing new!

3.  Keep your voice down to a low roar- Don’t allow your­self to get worked up and start a shout­ing match with your cowork­ers or din­ner guests.

4. Edu­cate your­self on impor­tant issues – It’s impor­tant to at least be famil­iar with the beliefs and plat­form of each can­di­date to allow for knowl­edge­able dis­cus­sion. Remem­ber, being well-informed is always best!

5.  Don’t take it per­son­ally – Keep the dis­cus­sion in per­spec­tive and ask your­self how much anx­i­ety and con­flict you are will­ing to undergo at the office or with friends by argu­ing over who the bet­ter can­di­date may be. Never resort to name call­ing or shame tac­tics, “I can’t believe you are that ignorant!”

6.  Vote – it’s a cop-out to say, “I don’t like any of the can­di­dates so I’m not going to vote” – if you don’t vote for some­one, any­one, you have no room to complain.

7. Pol­i­tics is not off lim­its at a din­ner party or social event – be pre­pared! You can answer with “I’m off polit­i­cal debate duty tonight – argue amongst your­selves” and opt out or jump in and make your point. Do what feels right but always keep in mind you are a guest and don’t want to offend your host.

8. Keep it clean – Use your best judg­ment and keep your inter­ac­tions civil – you host will thank you for not incit­ing fur­ther furor among his or her guests.

9. Don’t assume that every­one wants to talk pol­i­tics – Ask­ing some­one how he or she intends to vote in the elec­tion is inva­sive unless the infor­ma­tion is offered first.

10.  Use your sen­si­tiv­ity train­ing – Be mind­ful of how you are mak­ing oth­ers feel by voic­ing your strong opin­ions and avoid monop­o­liz­ing the entire con­ver­sa­tion with pol­i­tics. Have other con­ver­sa­tion top­ics handy in your con­ver­sa­tional arse­nal to pull from when the con­ver­sa­tion is too heated.

Are Manners a Thing of the Past?

Accord­ing to a few stud­ies Amer­i­cans lack in Civil­ity.… Do you agree?


Cour­tesy of: Schools.com

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